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Originally Posted by Steffo
When the results from one entity clash with absolutley everything else, then there is definitley just cause for disregarding them.
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But what other quality reviews do they clash with?
At the end of the day, this is all a marketing point, it's not going to help the current owners who may be suffering dramas in any way, shape or form. But what it will impact are potential buyers, and unfortunately for Ford, a well known, independant quality report like J.D. Powers will provide more reliable evidence to potential customers than some internal quality report that Ford might trumph out from some backroom.
And even if the J.D. Powers report might be wrong, the case still remains the same, and undeniable - Ford wasn't in good company in the report. Why?