This issue is currently being taken up with our local MP Hon Bob Katter.
I am in the process of preparing a detailed submission to be sent to Sen Stephen Conroy and Julia Gillard.
I will also be preparing letters that individuals can print. sign and send to their local MPs and to the management of Telstra.
I have also offered the story to Channel 7.
Your point is right on the money - action needs to be taken to ensure that this situation does not occur in other places and perhaps with dire consequences if people in need of urgent assistance are not able to call for it for want of a relatively inexpensive piece of equipment and a little organisation of the local community should the area be isolated and inaccessible by Telstra staff.
I am currently trying to find an email address in Telstra management where I can send this information.
I am also investigating whether this should be reported to the Telecommunications Industry Ombudsman or the Commonwealth Ombudsman - or maybe both.
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