[GQ_Smooth]

I can only speak from personal experience, having made 2 claim with Shannons over the last 10 years both were handled promptly, and communication was first class. One was a major repair on the Ghia where approval came through as I was leaving the panel beater after the tow truck dropped the car off and the other was a write off on a AU where it was assessed 4 days after I lodged the claim and the agreed value payment came through 2 weeks after the assessment was done.

I cannot speak highly enough of Shannons as a Insurer (based in Melbourne).