To be fair, to date I've been quite happy with the pricing of and service received at the Merc dealer, (that could change when I get the bill for the work today), but I think I dodged a couple of bullets this morning when i dropped it off for a major service and gearbox flush.
This morning if I'd beeen silly enought to just ask them to update my cars GPS map I'd have received a bill for $1,000 plus GST for a new disc, (can you believe it !!), just as well I asked for a price indication. I am certain they would just pull out a disc from one of their 2012 model cars and load up my GPS with the latest map but they tried to tell me the new disc has to come from Germany blah, blah, blah.
Second bullet I dodged was the car is set for some new tyres and there's a Beaurepairs shop right next to the Merc dealer. I had previously asked for them to drop the car next door and had some Dunlop Sport Maxx TT's organised for the car but Beaurepairs mucked me around something cronic and i've made different arrangements with another tyre supplier for next Monday. Anyway, here's the shocker, I looked on the job sheet and this task of dropping it off next door, (which I thought they would do as a complimentary), had been set down with a 1.0 in the hour coloum !!!
1 hour of mechanics time to drive the car next door
What prices have you been quoted for updating you car's intergrated GPS system and have you got any similar scams you'd like to warn members about ?