need advise urgent!!!!cancel paint protection on new car

[twinkle_twinkle]

just bought a new car and signed the contract.
after signing contract - they showed us after sale stuff and we signed for paint protection. this was not part of contract we signed. just an invoice copy.
called next day and said we want to cancel it. and they say no.

need advise. am i bound to this paint stuff thing ??

pls reply...thanks!!!!

[Yellow_Festiva]

So it is a new car that you need to wait for?

If that is the case, it is a pretty poor performance on the part of the seller.

Have you paid anything as yet for the paint protection? Have you paid a deposit for the car?

Read the fine print on any paperwork you have been given. The fact that the paint protection is not on the original sales contract may be in your favour??

Curious to hear what others say, there are a handful of members here who work in dealerships.

[olfella]

What about contacting Fair Trading? there may be a cooling off period.

[The G6ET Spot]

If you called them within 24 hours of signing the contract, you are perfectly within your rights to change your mind.

In saying this I would assume that most dealers would let you drop it anyway.

[bonspeed]

you have a seven day "cooling" off clause, If they refuse to refund the paint protection tell them to jam it.

[BIGJB]

Originally Posted by bonspeed

you have a seven day "cooling" off clause, If they refuse to refund the paint protection tell them to jam it.

Try 24hrs.(in qld it is anyway)

[bonspeed]

Ha Ha too slow old man.

[twinkle_twinkle]

yes made a deposit. abt 4000 bucks!!!
so cant get out of buying the car - which i dont want to do anyway. just dont want this paint stuff...which is costing $3000. i havent paid for it yet. deposit was just for the car.

yes called within 24 hrs. coz they were stuffing me arnd...sent a fax/email in writing as well saying i am cancelling it.

the invoice is just a 1 page thing....which is not part of the car contract and also this invoice thing has no terms and conditions. so they shud cancel it.

[twinkle_twinkle]

oh and when i asked them abt cooling off period...they said there is none. once i sign thats it.

that might be true for new car contract. but cant be true for this paint protection thing...which is not a contract

[Dragoneletra]

HOLY SMOKES (insert fould swear words here) THREE GRAND ?? for paint protection ? Damn, you can do it once every couple of months yourself for about 30bucks a year.

Cancel cancel. CTRL ALT DEL the buggers.

they wanted me to get paint protection for my new bf and I said no because they wanted $1600. Three weeks later I got a letter in the post because they were willing to offer me a 300 discount if I chose to get the paint protection.....

The new ford white paint is cr4p. I'm just getting mine resprayed in a year from a mate who is a panel beater. For now I look after it as best I can.

Good luck

Jc

[olfella]

Originally Posted by bonspeed

Ha Ha too slow old man.

story of my life :

[bonspeed]

Originally Posted by olfella

story of my life :

sorry bud, came across a bit harsh in print. No disrespect intended.

[olfella]

T/T have a browse through this doc
http://www.consumer.vic.gov.au/CA256902000FE154/Lookup/CAV_Credit_Research/$file/contractcar.pdf#xml=http://search.justice.vic.gov.au/isysquery/irl6821/8/hilite

[olfella]

Sorry that was back in 1997. Try this one and it looks like you are screwed.
http://www.consumer.vic.gov.au/CA256902000FE154/Lookup/CAV_Credit_Research/$file/contractcar.pdf#xml=http://search.justice.vic.gov.au/isysquery/irl6821/8/hilite

[gtfpv]

yep the cooling off contract is in force .
so cancel the sale . and watch them change thier mind quickly then.

[twinkle_twinkle]

i thot theres no cooling off period for new cars in vic

[gtfpv]

ring fair trading .

[bonspeed]

There is in queensland, I think they are trying to bluff you. Dont get caught in the trap of wanting your new car so badly that you end up paying for the protection. 3k what are they protecting the paint with gold????

[twinkle_twinkle]

yeah its a total rip off.....

i called another dealer and told them abt it and they said they wud have cancelled it if the customer doesnt want it.

[Yellow_Festiva]

3K for paint protection...

No wonder they don't want you to cancel it...

[twinkle_twinkle]

i wudnt want to deal with this dealer anymore.....if i have an option i wud cancel the car contract as well.

but right now....just the paint thing....have to get them cancel it.
anyone here wrking for a car dealer and know abt this paint stuff sales ?

[Rodp]

Originally Posted by twinkle_twinkle

i wudnt want to deal with this dealer anymore.....if i have an option i wud cancel the car contract as well.

but right now....just the paint thing....have to get them cancel it.
anyone here wrking for a car dealer and know abt this paint stuff sales ?

Once they give you the all clear for dropping the paint protection, ask them if they'll throw in a new Ford keyboard as a sweetener. Yours seems to be broken.

[twinkle_twinkle]

thanks for the doc olfella.

but looks like the cooling off period is only for used cars :(

[twinkle_twinkle]

surely consumer has to have some right

[DOC]

I bet she was good looking and spun a good yarn, these secondry sales is like going through a staged exit with an upsell at every corner.

The old bad luck is probably a line used for suckers that believe it, and would guess regardless a cooling of period applies.

even without that if your soft expect to pay, simple story to the sales people i dont want it i wont pay for it so dont waste your time.

[4Vman]

3K for paint protection????!!!! what were you thinking??!!!!
So called "Paint protection" or "treatment" is the greatest B/S scam known to the new car sales industry..

[olfella]

this is the link I meant to post above
http://www.consumer.vic.gov.au/CA256...s~&3=~#cooling

another one. http://www.consumer.vic.gov.au/CA256902000FE154/Lookup/CAV_Publications_Motor_Cars/$file/lmct_guide_better_car_deals.pdf#xml=http://search.justice.vic.gov.au/isysquery/irl68e4/12/hilite

[mcnews]

The laws differ from state to state in regards to cooling off period. In WA I believe there is no cooling off period.

[Spanrz]

Originally Posted by 4Vman

3K for paint protection????!!!! what were you thinking??!!!!
So called "Paint protection" or "treatment" is the greatest B/S scam known to the new car sales industry..

You got it..
Should only pay a few hundred tops.

This is the biggest plug of all car sales (tint - paint protection etc etc)
When we bought the wifes car, they plugged us so hard, we said no to all.

It is the biggest scam to push extra dollars, because you squeeze the reps out of money, they push you to by offering in a forceful way to get these overpriced items back their profit they lost in the deal.

[twinkle_twinkle]

i know.....wat shud i do ??