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13-03-2013, 01:38 PM
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Critical Thinker
Join Date: Jan 2005
Location: Adelaide
Posts: 20,468
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Just log your calls and who you spoke to, what was said and how it was rectified. This is information that the ombudsman will need to help sort the matter out as diplomatically as possible yet, promptly. Don't threaten, don't get personal. Just note it all down and write it all out in a word document that you can email or cut/paste to the ombudsman when needed.
At the end of the day, the ombudsman will be billing the insurance agency for the time they have had to spend to intervene on your behalf, thats an added cost that manager will have to explain to the department heads. Not your problem anyway. Keep calm bloke, jot down all you can, then approach the ombudsman and let them handle it.
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"Everybody was KungFu fighting..." 2022 Mazda CX5 GTSP Turbo 2024 Ford Everest Trend 1967 Ford XR FALCON 500 Cars previously owned: 2018 Hyundai Santa Fe Highlander 2021 Subaru Outback Sport 2018 Subaru XV-S 2012 Subaru Forester X 2007 Subaru Liberty GT 2001 AU2 75th Anniversary Futura 2001 Subaru GX wagon 1991 EB XR8 1977 XC Fairmont 1990 EA S Pak 1984 XE S Pak 1982 ZJ Fairlane 1983 XE Fairmont 1989 EA Falcon 1984 Datsun Bluebird Wagon 1975 Honda Civic |
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Re: 2013 Mondeo - Actual Street Date
Threaded Mode