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Old 10-01-2017, 06:18 PM   #1
Magee
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Join Date: May 2012
Location: Melbourne
Posts: 179
Default Pucture Repair during Dealer Service. Is this a Scam?

I took my wifes car (not a Ford) in for a 30K service today. Car had 4 full of air tyres when I dropped it off in the morning. Got a call about 1 hr later from the dealer advising my Right Hand Front Tyre was punctured. I straight away assumed that I must have picked up a screw in the tyre on the way there and since the cost of the repair was only $30 I gave the dealer the okay to repair.

After picking the car up and getting it home I had a close look at the RHF Tyre to see if there was any evidence of the tyre being removed for repair or evidence of a plug in the tread or a white crayon circle from the tyre repairer. I am not a tyre expert but I could not see any evidence of a puncture repair

It may be 100% legitimate and that the dealer has done nothing wrong which is why I have not name the brand, but after reading so many stories on this forum on bad dealers practices. I am ultra careful in checking out for myself every thing I am told by a Service Manager.

My cynical side tells me that this is a perfect dealer scam as the low cost would not raise alarm bells to most customers and it is impossible to prove that no repair was done without removing the tye and checking from inside.

I am interest if any other memeber have had ever had a puncture repair requested during service or if this an isloated case.
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