So who is going to buy a 2014 Falcon?

[MoeFord]

My lease ends december 25th 2015 on my current family car so getting a new falcon is on the cards. Main reason I didn't by a falcon this time around is due to fords terrible after sales service I have experienced so I can only imagine it to get worse after 2016.

[TMC]

Originally Posted by MoeFord

My lease ends december 25th 2015 on my current family car so getting a new falcon is on the cards. Main reason I didn't by a falcon this time around is due to fords terrible after sales service I have experienced so I can only imagine it to get worse after 2016.

Originally Posted by Road_Warrior

I must say I'm concerned about that as well.

I think bad after sales service has contributed to falling sales of the Falcon more than anything. I think everybody who has had dealings with a Ford dealer have shocking stories of appalling service. That's got to change if they want to move forward .

[69XWGT]

Originally Posted by TMC

I think bad after sales service has contributed to falling sales of the Falcon more than anything. I think everybody who has had dealings with a Ford dealer have shocking stories of appalling service. That's got to change if they want to move forward .

The Ford dealers have screwed the pooch that's for sure.

A heap of new models aren't going to fix that

[Agile]

Originally Posted by TMC

I think bad after sales service has contributed to falling sales of the Falcon more than anything. I think everybody who has had dealings with a Ford dealer have shocking stories of appalling service. That's got to change if they want to move forward .

Absolutely correct. I have tried two Ford dealerships for servicing and ALWAYS got dicked around. Bloody terrible service. The biggest problem is the fact that it takes them all day to change the oil and filter and then charge like a wounded bull for the pleaser of having kept my car off the road for the whole day. I do it myself now and haven't had a problem.
Having said that I will be in the market for a new Territory next year It will depend on how the revised model looks. Am not bothered about getting the last of a model, re resale value. To my way of thinking, no cars hold their value after 18 months, 2 years.
Except my old P6. Worth more than when it was brand new

[superfly]

Originally Posted by Agile

Absolutely correct. I have tried two Ford dealerships for servicing and ALWAYS got dicked around. Bloody terrible service. The biggest problem is the fact that it takes them all day to change the oil and filter and then charge like a wounded bull for the pleaser of having kept my car off the road for the whole day. I do it myself now and haven't had a problem.
Having said that I will be in the market for a new Territory next year It will depend on how the revised model looks. Am not bothered about getting the last of a model, re resale value. To my way of thinking, no cars hold their value after 18 months, 2 years.
Except my old P6. Worth more than when it was brand new

For every car manufacturer, there's a dealership that stuffs its customers around. Swap dealerships when you experience this. Try a third one in your case. If you get still stuffed around, maybe there's a different issue to the dealership?

I had issues with certain Subaru dealerships so I just switched to another one.

But my local Ford dealership has been nothing but fantastic with all my concerns. And I didn't even buy the car from them.

To answer the OP. The missus car needs to be upgraded before mine so no new falcon for us. I'm sure she'll want another WRX or STi.

But I can't wait to see the new one!