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07-12-2015, 02:14 PM
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#1 | ||
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Regular Member
Join Date: Jun 2013
Posts: 146
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A question regarding servicing on my Focus. Some background - this is the first Ford that I have ever bought. My Focus is a leased vehicle.
It has now had about 4 services now. Each time, the dealer signs that service book that the service has been done but has never provided any details of what was actually done on the vehicle. The only documentation that I have is the signed service book. My questions are -- . is this normal procedure? (any other leased vehicle that I have had from other manufacturers, they have always provided a job sheet as to what was done on the service) . once I asked them for a list of what was done and they said they would post it out (it never was posted) . does anyone know if Ford has or keeps the history service of each vehicle? . can I ask for a copy of the service history of my vehicle? Thanks for any help here. |
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07-12-2015, 04:06 PM
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#2 | ||
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FF.Com.Au Hardcore
Join Date: Nov 2009
Location: Sydney
Posts: 1,128
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They should provide it to you on the spot,and explain what was done to it.
They also should have the records for each visit, on request they should provide it to you.
__________________
2016 Mazda 3 SP25 GT 2019 Hyundai i30 Active. |
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07-12-2015, 04:45 PM
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#3 | ||
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Workshop & Performance
 
Join Date: Jan 2005
Location: Hewett SA
Posts: 4,141
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Pretty common with lease cars different habits different dealers. Just ask for a copy of the paperwork when you drop it off. Chasing at the other end for a copy gives mixed results. And ask the dealer for the history.
__________________
When close is good enough and the 6 MPS in the driveway has FoMoCo written all over the place. Xr5 for sale shortly...just not a hatch guy |
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11-12-2015, 03:53 PM
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#4 | ||
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Regular Member
Join Date: Jun 2013
Posts: 146
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Thanks for the replies. Am going in to see them soon and request they give me a copy of the previous service details.
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12-12-2015, 02:09 AM
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#5 | ||
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FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 7,725
 
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Only the Ford dealer would have copies of the work carried out, Ford Motor Company does not. They only have record of date and what service took place, no finer details and that banking on the dealer entering the data into the Ford system..
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Ford Servicing
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